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Free UK Standard shipping for orders £30 and more.
Free UK Standard shipping for orders £30 and more.


Shipping & Delivery

 We ship to the United Kingdom and all EU countries from

Here is a list of countries we ship to: United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.


All orders placed via our web will be dispatched the next business day. Payments are taken at the time of order placement. We pride ourselves on being extremely quick and although most packages do ship sooner without expedited freight we cannot guarantee this. Please note that order processing time does not include the transit time to your delivered location. If you need your order sooner, please make sure to select expedited freight. Hegen UK does not process or ship orders on weekends or holidays.


Free shipping is offered on all domestic orders over £30. Orders are processed once credit card authorisation and verification have been obtained. Domestic orders typically arrive in 2-5 business days (Monday through Friday, not including holidays) for mainland address. Excludes PO Boxes, and BFPOs. Note standard shipping is not normally trackable.


Delivery time for most European countries is 5-8 working days. Some of this is dependent on postal services in the destination country. So there may be variations from this standard delivery time frame. All standard European shippings are tracked and require a signature.


Expedited shipping is available for the UK and European countries.

Orders successfully placed before 1 pm during a business day will arrive within 1-2 business days in the UK and will arrive within 3 business days for most European destinations.


All products are sent from our warehouse in the UK. Under normal circumstances, if you are UK resident or your order is less than 150 EURO you will be charged standard UK VAT at 20%. No other customs charges are expected for residents within EU.

If you are a resident of EU countries, and your order is greater than 150 EURO, you will not be charged VAT on checkout, but maybe charged import tax and duty by your local authority.